Katholischer Verband der Werktätigen Südtirol: Custom UI Dashboard
ACLI Trentine: Custom UI Dashboard for call‑center management
Katholischer Verband der Werktätigen Südtirols: Webappointment Integration
ACLI Servizi Trentino and Patronato Trento: Unified PBX 2.0
SIGLA Credit: Predictive Dialer, PBX and Sugar CRM
Croce Bianca Alto Adige: Dashboard for advanced switchboard management
How companies are transforming their PBX with Wildix Integrations
Wildix Integrations are solutions designed to extend the capabilities of the Wildix PBX and adapt it to the real processes of companies, call centers, and customer care teams. From call management to performance monitoring, outbound automation, and ticketing, each integration enhances operational efficiency and simplifies daily work.
Designed to integrate natively with the Wildix ecosystem, these solutions centralize tools and information in a single platform, reducing complexity and management time.
ACLI Trentino has also optimized the management of its call center:
is your system truly under control in real time?
Our Wildix Integrations
Watchmetrics
Statistics
€/month
What will you get:
Integrated multichannel customer care
Integrated website chat
Intelligent conversation management
Anonymous or identified communication
Watchtext
Sms-board
€/month
What will you get:
Automatic opening
Customized categories and statuses
Team collaboration
Real-time notes and updates
Watchpulse
Predictive Dialer
€/month
What will you get:
Outbound call automation
Standard dashboard – stand-alone
CRM-integrated dashboard
Callback and follow-up management
Watchbay
Call Groups Management board
€/month
What will you get:
Management of call groups and departments
Intelligent call transfer
Operator status monitoring
Operator availability planner
Watchassistant
Daschboard User Interface
€/month
What will you get:
Complete management of inbound calls
Call forwarding and collaboration among colleagues
Missed call retrieval
Call parking queue management
Watchtower
Wallaboard
€/month
What will you get:
Multi-queue monitoring
Real-time operator analytics
SLA & Performance under control
Updated call data
Our integrations are used by over 7000 users — contact us now
+7000
Users
+7000
Users
+7000
Users
Do you find yourself in these situations?
Do you miss important calls because you lack clear visibility over queues and available agents?
Is your team working with multiple tools that don’t communicate with each other?
Does managing calls, tickets, and customer requests take too much time and too many manual steps?
Do you lack immediate control over your call center or customer service performance?
Are outbound activities and customer callbacks slow and difficult to organize?
Find the perfect solution
Download our free PDF and discover the integration that fits your needs best
Missing your PBX?
We’ll install it for you
Contact us
Phone
Office location
Via Crivelli, 57
38057 Pergine Valsugana (TN)