Watchtext

Sms-board

Your hub for every message that matters

Watchtext

Sms-board

Your hub for every message that matters
110

€/month

What will you get:

  • Icona verificatoAutomatic opening
  • Icona verificatoCustomized categories and statuses
  • Icona verificatoTeam collaboration
  • Icona verificatoReal-time notes and updates

Manage and resolve tickets without missing a single request

Watchtext is the Wildix integration designed for structured management of support tickets and operational communications. It allows you to open, assign, and monitor tickets directly from the Wildix Collaborator interface, improving response speed and team collaboration.

With a centralized system, every request is tracked from opening to resolution, ensuring order, transparency, and continuity throughout the support process.

The features of Watchtext

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Automatic opening

Create support tickets directly from the Wildix Collaborator platform and quickly assign them to the most suitable colleague or department.
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Customized categories and statuses

Organize tickets based on categories and statuses to improve control and prioritize activities.
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Team collaboration

Tickets can be easily transferred to other operators, facilitating the management of more complex cases. Each ticket is saved and archived, allowing the entire support history to be reconstructed at any time.
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Real-time notes and updates

Add and update information throughout the entire ticket lifecycle to always keep the context up to date.

Ready for your ecosystem

Designed exclusively for the Wildix ecosystem: native stability, zero latency.

All Wildix Integrations solutions are designed to integrate seamlessly with the Wildix ecosystem, ensuring operational continuity, centralized management, and maximum compatibility with existing business tools.
Thanks to smooth integration with Wildix and connected business platforms, each application works in synergy with the others, enabling the optimization of communications, processes, and operational workflows without requiring structural changes.

Each implementation is preceded by a dedicated technical analysis, ensuring stability, performance, and a tailored configuration based on the company’s specific needs.

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We’ll install it for you

Contact us

Email

info@starsystem.biz

Phone

+39 249 248 0908

Office location

Via Crivelli, 57
38057 Pergine Valsugana (TN)