Case studies

Katholischer Verband der Werktätigen Südtirol: Custom UI Dashboard

Wildix PBX and custom UI Dashboard for KVW

50% time saved on call transfers

ACLI Trentine: Custom UI Dashboard for call‑center management

Collaboration with CEMS Verona to achieve technological excellence

+40% queue‑routing efficiency

Katholischer Verband der Werktätigen Südtirols: Webappointment Integration

Creation of an integration for KVW connecting WebAppointment with the Wildix PBX

100% automatic recognition

ACLI Servizi Trentino and Patronato Trento: Unified PBX 2.0

Collaboration with ACLI Trentine and Patronato di Trento: development of a portal designed to optimize switchboard operations

Zero misrouted calls

SIGLA Credit: Predictive Dialer, PBX and Sugar CRM

SIGLA Credit was looking for integrations to improve its corporate communication and connect seamlessly with its management system.

+35% callback productivity

Croce Bianca Alto Adige: Dashboard for advanced switchboard management

Creation of a UI Dashboard optimized for the needs of Croce Bianca Alto Adige

100% immediate visual control

Voxidis France: Predictive Dialer and Webphone

Voxidis France: creation of a software‑based Predictive Dialer

+40% effective talk time

ISA Adv Denmark: Custom Wallboard for Call Centers

Wallboard for ISA Adv Denmark

+25% efficiency in lead management

Trade srl: Wildix Integration for Automated Shipping Notifications

Automated communication of shipping flows for Trade srl

100% automation of the notification process

De Stefani spa: Advanced monitoring and analytics for the union sector

De Stefani: integrations to manage post‑sales support

–70% call abandonment rate

Emironet: Advanced monitoring and analytics for a labor union organization

Collaboration with Emironet to create customized integrations for a labor union organization in Emilia Romagna.

–90% unmanaged missed calls

CEMS Verona: Managing inbound call peaks