Watchassistant

Daschboard User Interface

Where every agent takes control
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Watchassistant

Daschboard User Interface

Where every agent takes control
140

€/month

Learn more

What will you get:

  • Icona verificatoComplete management of inbound calls
  • Icona verificatoCall forwarding and collaboration among colleagues
  • Icona verificatoMissed call retrieval
  • Icona verificatoCall parking queue management

Give your agents full control over incoming calls

Watchassistant is the operational dashboard designed to manage all inbound calls of the Wildix PBX in a simple and immediate way. It brings all incoming interactions together in a single interface, allowing agents to work faster, more efficiently, and more independently.

Thanks to a clear and fully customizable structure, every company can adapt call management to its own operational workflows. The integration with Wildix Collaboration also allows users to access all the necessary features without switching work environments or opening external tools.

Why it’s the right choice: Watchassistant is designed for companies that handle a high volume of calls and need a single interface for their agents. It’s ideal for PBXs and call centers where fast response times and queue management are essential to avoid losing opportunities.

It also requires no complex installation and can be used from any company location or remotely, ensuring full operability wherever the team is.

The features of Watchassistant

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Complete management of inbound calls

Answer, reject, or put calls on hold quickly, always maintaining control of the operational flow.
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Call forwarding and collaboration among colleagues

Transfer calls to other operators or initiate conference calls with multiple participants when necessary.
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Missed call retrieval

All missed calls are automatically saved in an updated list, allowing you to call back customers with a simple click.
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Call parking queue management

Move calls into dedicated queues to better organize workflows and manage priorities.

Ready for your ecosystem

Designed exclusively for the Wildix ecosystem: native stability, zero latency.

All Wildix Integrations solutions are designed to integrate seamlessly with the Wildix ecosystem, ensuring operational continuity, centralized management, and maximum compatibility with existing business tools.
Thanks to smooth integration with Wildix and connected business platforms, each application works in synergy with the others, enabling the optimization of communications, processes, and operational workflows without requiring structural changes.

Each implementation is preceded by a dedicated technical analysis, ensuring stability, performance, and a tailored configuration based on the company’s specific needs.

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Contact us

Email

info@starsystem.biz

Phone

+39 249 248 0908

Office location

Via Crivelli, 57
38057 Pergine Valsugana (TN)